Refund Policy

Last updated:

1. Refund Eligibility

Enerlifeflex offers refunds for paid services under the following conditions:

• Consultation Services: Full refund if cancelled more than 7 days before the scheduled session
• Program Services: 30-day money-back guarantee if not satisfied with the program
• Access Materials: No refund if digital resources have been accessed or downloaded

2. Refund Timeline

Refunds are processed within 10–14 business days of approval. Refunds are issued to the original payment method.

3. Cancellation Policy

Consultation Cancellations

• More than 7 days notice: Full refund
• 3–7 days notice: 50% refund
• Less than 3 days notice: No refund
• No-show: No refund (session counted as used)

Program Cancellations

• Within 7 days of purchase: Full refund
• Within 30 days: Full refund if program not substantially used
• After 30 days: No refund

4. Non-Refundable Items

The following are non-refundable:

• Digital resources that have been downloaded or accessed
• Services already provided
• Community forum access or group program components already attended
• Consultations where the service was provided as scheduled

5. Request a Refund

To request a refund, please contact us at:

info@enerlifeflex.world
Include your order details, date of purchase, and reason for the refund request.

6. Refund Verification

We review refund requests within 5 business days. Some requests may require additional information to verify eligibility.

7. Chargebacks & Disputes

If you dispute a charge with your bank or payment provider instead of requesting a refund directly, your account may be restricted from future purchases.

8. Modifications to Policy

We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated date.

9. Questions?

For refund-related questions, please contact: info@enerlifeflex.world